Cookies Policy | Skycrown Casino

About cookies and similar technologies

Cookies are small text files that a website can place on your computer, mobile phone, tablet or other device. They help a website recognise a device, remember certain settings and understand how visitors use the site. Cookies can make online services work more reliably and can help provide a smoother, more relevant experience.

Skycrown Casino may also use similar technologies, such as pixels, tags, software development kits, local storage and device identifiers. These technologies can perform functions similar to cookies. For simplicity, this policy uses the term cookies to refer to cookies and similar technologies unless a different explanation is needed.

Some cookies are placed directly by Skycrown Casino. Other cookies may be placed by service providers that support website operation, security, analytics, communications or other online functions. The cookies used on the website can change over time as our services, technology and business requirements develop.

Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be connected with other information that we hold about you. Where this occurs, that information may be treated as personal information in accordance with our Privacy Policy and applicable requirements.

How cookies support the website

Allowing core website pages and features to operate correctly.
Helping protect accounts, transactions and website forms against misuse or unauthorised activity.
Remembering choices such as language, region, display or cookie preferences.
Understanding general website performance, traffic and navigation patterns.
Helping us improve the design, content and functionality of the website.
Supporting advertising or promotional activity where this is used and permitted.
Providing information that helps us identify technical problems and maintain website security.

Types of cookies we may use

The website may use different categories of cookies. The exact cookies available at a particular time may depend on the page you visit, the services you use, your device and the preferences you select. Some cookies may be used for more than one purpose.

Strictly necessary cookies

Strictly necessary cookies support essential website functions. They may be used to maintain a secure session, remember information needed while you move between pages, manage access to protected areas, support responsible security controls, process forms, or prevent certain types of misuse. Without these cookies, parts of the website may not work as intended.

These cookies are generally required for the website or a requested service to function. They may not be available for disabling through every preference tool, although you can usually control cookies through your browser. Blocking them may affect access to particular features.

Preference and functionality cookies

Preference cookies remember choices you make so that the website can provide a more consistent experience. They may remember settings such as language, region, display preferences or whether certain notices have been shown. If these cookies are disabled, you may need to repeat preferences each time you visit.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may provide information about pages viewed, time spent on a page, navigation routes, general device or browser information, and technical errors. This information is normally used in aggregated or statistical form to assess performance and improve the website.

Analytics information may help us identify pages that are difficult to use, understand which content is useful, monitor website stability and make informed improvements. Where analytics services are provided by another organisation, that organisation may process information in accordance with its own privacy documentation and contractual arrangements.

Advertising and marketing cookies

Where applicable, advertising or marketing cookies may be used to help measure campaigns, understand the effectiveness of promotional content or show advertising that is more relevant to a visitor. These cookies may recognise a browser or device across different websites or services. Their use is subject to applicable requirements and the choices made through available cookie controls.

Marketing cookies are not required for the basic operation of the website. If you decline them, you may still see advertising, but it may be less relevant or less tailored to your interests. Declining marketing cookies does not necessarily stop all communications or advertising, because other settings and services may apply.

Your cookie choices and controls

When available, the website may provide a cookie banner or preference tool that allows you to accept, reject or adjust certain categories of cookies. Your choices may be stored in a preference cookie so that the website can remember them. If you clear your cookies, change device or use another browser, you may be asked to make your choices again.

You can also control cookies through the settings of your browser or device. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block cookies from particular websites, or receive a notification before a cookie is saved. The method differs between browsers and devices, so you should refer to the relevant settings or support information for your browser.

Review the cookie notice or preference tool displayed on the website.
Select the categories of optional cookies you wish to allow or decline.
Use your browser settings to delete existing cookies or block future cookies.
Check settings on each browser and device that you use to access the website.
Review your preferences from time to time, particularly after a browser update or device change.

Disabling or deleting cookies may affect how the website operates. You may lose saved preferences, need to complete certain steps again, or be unable to use features that depend on a secure or active session. Blocking cookies may also prevent us from remembering that you have made a particular choice.

Cookie controls do not necessarily remove information that was collected before a cookie was disabled. They may also apply only to the browser or device where the choice was made. If you use several devices or browsers, you may need to manage preferences separately on each one.

Do not track signals

Some browsers and devices offer a Do Not Track setting or similar signal. Because there is no single consistent industry standard for responding to every such signal, the website may not respond to all browser-based requests in the same way. You can use the cookie preference tool and browser controls described above to manage optional cookies.

Third parties, retention and policy updates

Third-party services

Some website features may rely on third-party services. These providers may use their own cookies or similar technologies to deliver services, maintain security, measure performance, process information or support online content. Third-party cookies are controlled by the relevant provider and may be subject to that provider's own privacy policy and cookie information.

We do not control every cookie used by an external service. You should review the information made available by the relevant provider if you want to understand how it uses cookies, what information it collects, how long it retains information and what controls it offers. Links to external websites or services may take you outside the Skycrown Casino website.

How long cookies remain on your device

Cookies may be session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a period set by the cookie or service and may remain until they expire or you delete them. The retention period can vary according to the purpose of the cookie, the service involved and technical requirements.

Information associated with cookies may be retained for as long as reasonably necessary for the purpose for which it was collected, to maintain records, meet legal or operational requirements, resolve disputes, protect the website or enforce applicable terms. Retention periods may differ between cookie categories and service providers.

Privacy and security

Information collected through cookies may be used together with information provided when you use the website. Our Privacy Policy explains how personal information may be collected, used, disclosed, stored and managed. We take reasonable steps to protect information from misuse, interference, loss and unauthorised access, subject to the nature of online services and the risks associated with using the internet.

You should keep your devices, browsers and account credentials secure. Do not use a public or shared device for account activities unless you can log out and clear relevant browsing information afterwards. If you believe that your account or personal information may have been compromised, follow the support or account security process made available on the website.

Changes to this Cookies Policy

We may update this Cookies Policy from time to time to reflect changes to the website, the cookies and technologies we use, service providers, legal requirements or our business practices. The updated version will be published on this page with a revised date or other notice where appropriate. You should review this page periodically so that you remain informed about how cookies are used.

By continuing to use the website after an updated policy has been published, you acknowledge that you have had an opportunity to review the revised information. Where consent is required for optional cookies, the available consent and preference controls will continue to apply.